Coronavirus Impact Survey Spring 2020

1. What is the time frame for your sales team to be traveling again for single-day trips?

• They're traveling for day trips now
• Later this month (June)
• July
• August or later
• Depends on new virus cases

2. What is the time frame for your sales team to be traveling again for overnight trips (either driving or flying)?

• They're traveling overnight now
• Later this month (June)
• July
• August or later
• Depends on new virus cases

4. If your team is on the road, are they seeing any of the following issues?

Space Cell	Yes	No	Not Applicable
Inability to access the customer's/prospect's facility even with an appointment	Inability to access the customer's/prospect's facility even with an appointment: Yes	Inability to access the customer's/prospect's facility even with an appointment: No	Inability to access the customer's/prospect's facility even with an appointment: Not Applicable
Navigating different security procedures at each new site	Navigating different security procedures at each new site: Yes	Navigating different security procedures at each new site: No	Navigating different security procedures at each new site: Not Applicable
Customers/prospects unwilling to set face-to-face appointments	Customers/prospects unwilling to set face-to-face appointments: Yes	Customers/prospects unwilling to set face-to-face appointments: No	Customers/prospects unwilling to set face-to-face appointments: Not Applicable
Difficulty finding open businesses to eat or buy gasoline	Difficulty finding open businesses to eat or buy gasoline: Yes	Difficulty finding open businesses to eat or buy gasoline: No	Difficulty finding open businesses to eat or buy gasoline: Not Applicable
Less social distancing and/or fewer safety protocols than the sales team is comfortable with (e.g., lack of masks or hand sanitizer, too many people in meeting rooms, etc.)	Less social distancing and/or fewer safety protocols than the sales team is comfortable with (e.g., lack of masks or hand sanitizer, too many people in meeting rooms, etc.) : Yes	Less social distancing and/or fewer safety protocols than the sales team is comfortable with (e.g., lack of masks or hand sanitizer, too many people in meeting rooms, etc.) : No	Less social distancing and/or fewer safety protocols than the sales team is comfortable with (e.g., lack of masks or hand sanitizer, too many people in meeting rooms, etc.) : Not Applicable
Enter another option	Other: Yes	Other: No	Other: Not Applicable

5. How would you rate the current efficiency of your team's selling on the road compared to the end of 2019?

• Less than 25% as efficient
• 25% to 50% as efficient
• 50% to 75% as efficient
• 75% to 100% as efficient
• We're more efficient now than we were at the end of 2019

7. What impact is the coronavirus having on your sales results?
 

• We are significantly behind plan
• We are slightly behind plan
• It has had no effect; we are right where we should be
• We are slightly ahead of plan
• We are significantly ahead of plan

8. What is your company doing to ensure your ability to collect from clients? (Select all that apply.)
 

• Reconfirm/double-check the customer's credit status
• Require cash on delivery
• Ask for deposits
• Have sales reps contact customers to discuss the customer's credit status
• Have financial services reps contact customers to discuss the customer's credit status
• Prioritize shipments based on the customer's perceived credit-worthiness
• We are doing nothing different
• Other - Write In Please enter an 'other' value for this selection.

9. Which of the following best describes your role? 
 

• Owner/President
• Senior Leadership
• Sales Management
• Sales Operations
• HR/Talent Management
• Learning & Development
• Salesperson
• Other