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Coronavirus Impact Survey Spring 2020

COVID-19 has brought about significant changes to the world of sales, and selling will continue to evolve as the economy reopens. The Brooks Group wants to know how these issues will affect your sales organization. 

Please complete the short, 5-minute survey below to share your experience.


 
2. Has your organization provided guidance to your sales team on the following items?
Space Cell YesNoNot Applicable
Wearing face masks
Visiting prospect accounts
Visiting customer accounts
Solo meals while traveling (without prospects/customers)
Entertaining prospects/customers (meals, events, etc.)
Rental cars
Domestic air travel
5. Which of the following sales skills do you believe will be of the highest importance in the next phase of COVID-19? (Rank in priority from 1 to 7, with 1 being the highest priority and 7 being the lowest priority.)  Note: for the following table each column is restricted to a single answer across all rows.
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6. Which of the following have you done, or are you considering doing as we enter this next phase of COVID-19?
 
Space Cell DoneConsideringNot ConsideringNot Applicable
Reinstate salespeople from furlough or layoff
Reinstate customer service representatives from furlough or layoff
Offer financial incentive for returning to the road
Reset quotas
Redefine weekly or monthly key performance indicators
Offer special incentive on new sales
Offer special program or contest to accelerate refilling the sales pipeline
7. What impact is the coronavirus having on your sales results?
 
8. What is your company doing to ensure your ability to collect from clients? (Select all that apply.)
 
9. Which of the following best describes your role?