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NPS Survey Questionnaire - PH - Revamp (Current live)

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  • This question is required
Which part of the shopping experience is the top reason for your score you gave to eBay? *This question is required.
What aspect of Browsing and Search is the most important for you? *This question is required.
What aspect of Ease of finding information on products is the most important for you?
What aspect of Ease of searching for products is the most important for you?
What aspect of Quality of notifications received for Browsing & Search is the most important for you?
What aspect of Checkout and Payment is the most important for you? *This question is required.
What aspect of Quality of notifications received for Checkout & Payment is the most important for you?
What aspect of Delivery is the most important for you? *This question is required.
What aspect of Whether items were received as ordered is the most important for you?
What aspect of Product Quality is the most important for you? *This question is required.
What aspect of Cancellation and Refund is the most important for you? *This question is required.
What aspect of Quality of notifications received for Cancellations & Refunds is the most important for you?
What aspect of Cancellation by eBay or seller is the most important for you?
What aspect of Refund is the most important for you?
What aspect of Return and Refund is the most important for you? *This question is required.
What aspect of Refund is the most important for you?
What aspect of Customer Service is important for you? *This question is required.
What aspect of Quality of Help Center is important for you?
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