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Customer Survey: SamTrans and COVID-19


Dear SamTrans Rider,

Please take this survey to help us understand how COVID-19 has affected you, your need for riding the bus, and what we can do to make riding SamTrans the best possible experience. 

This survey should take less than five minutes to complete, and upon completion, you'll be able to enter a drawing for a chance to win one of five $50 VISA gift cards!

You must be at least 18 years old to participate. To enter the prize drawing without participating in the survey, send an email with your name, mailing address, email and phone number, to, or call Customer Service at 1-800-660-4287. Limit one entry per household.



For translation, call 1-800-660-4287 / 如需翻譯,請電1-800-660-4287. / 翻訳のご用命 は、+1-800-660-4287 までお電話ください。 / 번역을 원하시면, 1-800-660-4287번으로 전화하십시오. / Если вам нужны услуги переводчика, обращайтесь по телефону 1-800-660-4287. / Paratraducción llama al 1-800-660-4287. / Para sa pagsasalin sa ibang wika, mangyaring tumawag sa1.800.660.4287. / Cần dịch thuật, xin gọi 1-800-660-4287. /