Review copy - reconciliation survey summer 2020

Measuring the impact of COVID19 measures on current and future tech priorities

1. How have COViD19 measures such as work-from-home, travel restrictions, etc impacted your ability to deliver and improve reconciliation functions?

Space Cell	No impact	10 % loss of capacity (bandwidth/volume)	20 % loss of capacity (bandwidth/volume)	30 % loss of capacity (bandwidth/volume)	More than 30 % loss of capacity (bandwidth/volume)
business as usual / basic operations	Reset star selection 1 out of 5 stars for business as usual / basic operations: No impact 2 out of 5 stars for business as usual / basic operations: No impact 3 out of 5 stars for business as usual / basic operations: No impact 4 out of 5 stars for business as usual / basic operations: No impact 5 out of 5 stars for business as usual / basic operations: No impact	Reset star selection 1 out of 5 stars for business as usual / basic operations: 10 % loss of capacity (bandwidth/volume) 2 out of 5 stars for business as usual / basic operations: 10 % loss of capacity (bandwidth/volume) 3 out of 5 stars for business as usual / basic operations: 10 % loss of capacity (bandwidth/volume) 4 out of 5 stars for business as usual / basic operations: 10 % loss of capacity (bandwidth/volume) 5 out of 5 stars for business as usual / basic operations: 10 % loss of capacity (bandwidth/volume)	Reset star selection 1 out of 5 stars for business as usual / basic operations: 20 % loss of capacity (bandwidth/volume) 2 out of 5 stars for business as usual / basic operations: 20 % loss of capacity (bandwidth/volume) 3 out of 5 stars for business as usual / basic operations: 20 % loss of capacity (bandwidth/volume) 4 out of 5 stars for business as usual / basic operations: 20 % loss of capacity (bandwidth/volume) 5 out of 5 stars for business as usual / basic operations: 20 % loss of capacity (bandwidth/volume)	Reset star selection 1 out of 5 stars for business as usual / basic operations: 30 % loss of capacity (bandwidth/volume) 2 out of 5 stars for business as usual / basic operations: 30 % loss of capacity (bandwidth/volume) 3 out of 5 stars for business as usual / basic operations: 30 % loss of capacity (bandwidth/volume) 4 out of 5 stars for business as usual / basic operations: 30 % loss of capacity (bandwidth/volume) 5 out of 5 stars for business as usual / basic operations: 30 % loss of capacity (bandwidth/volume)	Reset star selection 1 out of 5 stars for business as usual / basic operations: More than 30 % loss of capacity (bandwidth/volume) 2 out of 5 stars for business as usual / basic operations: More than 30 % loss of capacity (bandwidth/volume) 3 out of 5 stars for business as usual / basic operations: More than 30 % loss of capacity (bandwidth/volume) 4 out of 5 stars for business as usual / basic operations: More than 30 % loss of capacity (bandwidth/volume) 5 out of 5 stars for business as usual / basic operations: More than 30 % loss of capacity (bandwidth/volume)
optimize and extend reconciliation function	Reset star selection 1 out of 5 stars for optimize and extend reconciliation function: No impact 2 out of 5 stars for optimize and extend reconciliation function: No impact 3 out of 5 stars for optimize and extend reconciliation function: No impact 4 out of 5 stars for optimize and extend reconciliation function: No impact 5 out of 5 stars for optimize and extend reconciliation function: No impact	Reset star selection 1 out of 5 stars for optimize and extend reconciliation function: 10 % loss of capacity (bandwidth/volume) 2 out of 5 stars for optimize and extend reconciliation function: 10 % loss of capacity (bandwidth/volume) 3 out of 5 stars for optimize and extend reconciliation function: 10 % loss of capacity (bandwidth/volume) 4 out of 5 stars for optimize and extend reconciliation function: 10 % loss of capacity (bandwidth/volume) 5 out of 5 stars for optimize and extend reconciliation function: 10 % loss of capacity (bandwidth/volume)	Reset star selection 1 out of 5 stars for optimize and extend reconciliation function: 20 % loss of capacity (bandwidth/volume) 2 out of 5 stars for optimize and extend reconciliation function: 20 % loss of capacity (bandwidth/volume) 3 out of 5 stars for optimize and extend reconciliation function: 20 % loss of capacity (bandwidth/volume) 4 out of 5 stars for optimize and extend reconciliation function: 20 % loss of capacity (bandwidth/volume) 5 out of 5 stars for optimize and extend reconciliation function: 20 % loss of capacity (bandwidth/volume)	Reset star selection 1 out of 5 stars for optimize and extend reconciliation function: 30 % loss of capacity (bandwidth/volume) 2 out of 5 stars for optimize and extend reconciliation function: 30 % loss of capacity (bandwidth/volume) 3 out of 5 stars for optimize and extend reconciliation function: 30 % loss of capacity (bandwidth/volume) 4 out of 5 stars for optimize and extend reconciliation function: 30 % loss of capacity (bandwidth/volume) 5 out of 5 stars for optimize and extend reconciliation function: 30 % loss of capacity (bandwidth/volume)	Reset star selection 1 out of 5 stars for optimize and extend reconciliation function: More than 30 % loss of capacity (bandwidth/volume) 2 out of 5 stars for optimize and extend reconciliation function: More than 30 % loss of capacity (bandwidth/volume) 3 out of 5 stars for optimize and extend reconciliation function: More than 30 % loss of capacity (bandwidth/volume) 4 out of 5 stars for optimize and extend reconciliation function: More than 30 % loss of capacity (bandwidth/volume) 5 out of 5 stars for optimize and extend reconciliation function: More than 30 % loss of capacity (bandwidth/volume)

2. During the COVID19 crisis - which are the biggest obstacles to operational flexibility? Please rank each obstacle between 1-5 with 5 being the highest.

Please enter an 'other' value for this selection.

3. When are you planning to allocate budget to new reconciliation capabilities?

4. How are you planning to renew or update your reconciliation environment?

5. Rank the following value drivers for investment in new reconciliation and data quality capabilities - between 1 and 5 with 5 being the highest value driver

Space Cell	improve operational efficiency	reduce costs	improve quality of regulatory data	improve quality of customer service	improve quality of trading & investment decisions
low - medium - high importance?	Reset star selection 1 out of 5 stars for low - medium - high importance?: improve operational efficiency 2 out of 5 stars for low - medium - high importance?: improve operational efficiency 3 out of 5 stars for low - medium - high importance?: improve operational efficiency 4 out of 5 stars for low - medium - high importance?: improve operational efficiency 5 out of 5 stars for low - medium - high importance?: improve operational efficiency	Reset star selection 1 out of 5 stars for low - medium - high importance?: reduce costs 2 out of 5 stars for low - medium - high importance?: reduce costs 3 out of 5 stars for low - medium - high importance?: reduce costs 4 out of 5 stars for low - medium - high importance?: reduce costs 5 out of 5 stars for low - medium - high importance?: reduce costs	Reset star selection 1 out of 5 stars for low - medium - high importance?: improve quality of regulatory data 2 out of 5 stars for low - medium - high importance?: improve quality of regulatory data 3 out of 5 stars for low - medium - high importance?: improve quality of regulatory data 4 out of 5 stars for low - medium - high importance?: improve quality of regulatory data 5 out of 5 stars for low - medium - high importance?: improve quality of regulatory data	Reset star selection 1 out of 5 stars for low - medium - high importance?: improve quality of customer service 2 out of 5 stars for low - medium - high importance?: improve quality of customer service 3 out of 5 stars for low - medium - high importance?: improve quality of customer service 4 out of 5 stars for low - medium - high importance?: improve quality of customer service 5 out of 5 stars for low - medium - high importance?: improve quality of customer service	Reset star selection 1 out of 5 stars for low - medium - high importance?: improve quality of trading & investment decisions 2 out of 5 stars for low - medium - high importance?: improve quality of trading & investment decisions 3 out of 5 stars for low - medium - high importance?: improve quality of trading & investment decisions 4 out of 5 stars for low - medium - high importance?: improve quality of trading & investment decisions 5 out of 5 stars for low - medium - high importance?: improve quality of trading & investment decisions

6. What will be the main source of innovation in reconciliation in data quality?

Space Cell	existing fintech specialists	start-up fintechs	big tech ie Google/Amazon	one-stop-shop fintech solutions (eg investment platforms)	outsourcing providers
low - medium - high importance?	Reset star selection 1 out of 5 stars for low - medium - high importance?: existing fintech specialists 2 out of 5 stars for low - medium - high importance?: existing fintech specialists 3 out of 5 stars for low - medium - high importance?: existing fintech specialists 4 out of 5 stars for low - medium - high importance?: existing fintech specialists 5 out of 5 stars for low - medium - high importance?: existing fintech specialists	Reset star selection 1 out of 5 stars for low - medium - high importance?: start-up fintechs 2 out of 5 stars for low - medium - high importance?: start-up fintechs 3 out of 5 stars for low - medium - high importance?: start-up fintechs 4 out of 5 stars for low - medium - high importance?: start-up fintechs 5 out of 5 stars for low - medium - high importance?: start-up fintechs	Reset star selection 1 out of 5 stars for low - medium - high importance?: big tech ie Google/Amazon 2 out of 5 stars for low - medium - high importance?: big tech ie Google/Amazon 3 out of 5 stars for low - medium - high importance?: big tech ie Google/Amazon 4 out of 5 stars for low - medium - high importance?: big tech ie Google/Amazon 5 out of 5 stars for low - medium - high importance?: big tech ie Google/Amazon	Reset star selection 1 out of 5 stars for low - medium - high importance?: one-stop-shop fintech solutions (eg investment platforms) 2 out of 5 stars for low - medium - high importance?: one-stop-shop fintech solutions (eg investment platforms) 3 out of 5 stars for low - medium - high importance?: one-stop-shop fintech solutions (eg investment platforms) 4 out of 5 stars for low - medium - high importance?: one-stop-shop fintech solutions (eg investment platforms) 5 out of 5 stars for low - medium - high importance?: one-stop-shop fintech solutions (eg investment platforms)	Reset star selection 1 out of 5 stars for low - medium - high importance?: outsourcing providers 2 out of 5 stars for low - medium - high importance?: outsourcing providers 3 out of 5 stars for low - medium - high importance?: outsourcing providers 4 out of 5 stars for low - medium - high importance?: outsourcing providers 5 out of 5 stars for low - medium - high importance?: outsourcing providers

7. Indicate how important each of these market trends are when you plan future data quality investments

Space Cell	multi-asset strategies	regulatory compliance	digital transformation	cost and efficiency
low - medium - high importance?	Reset star selection 1 out of 5 stars for low - medium - high importance?: multi-asset strategies 2 out of 5 stars for low - medium - high importance?: multi-asset strategies 3 out of 5 stars for low - medium - high importance?: multi-asset strategies 4 out of 5 stars for low - medium - high importance?: multi-asset strategies 5 out of 5 stars for low - medium - high importance?: multi-asset strategies	Reset star selection 1 out of 5 stars for low - medium - high importance?: regulatory compliance 2 out of 5 stars for low - medium - high importance?: regulatory compliance 3 out of 5 stars for low - medium - high importance?: regulatory compliance 4 out of 5 stars for low - medium - high importance?: regulatory compliance 5 out of 5 stars for low - medium - high importance?: regulatory compliance	Reset star selection 1 out of 5 stars for low - medium - high importance?: digital transformation 2 out of 5 stars for low - medium - high importance?: digital transformation 3 out of 5 stars for low - medium - high importance?: digital transformation 4 out of 5 stars for low - medium - high importance?: digital transformation 5 out of 5 stars for low - medium - high importance?: digital transformation	Reset star selection 1 out of 5 stars for low - medium - high importance?: cost and efficiency 2 out of 5 stars for low - medium - high importance?: cost and efficiency 3 out of 5 stars for low - medium - high importance?: cost and efficiency 4 out of 5 stars for low - medium - high importance?: cost and efficiency 5 out of 5 stars for low - medium - high importance?: cost and efficiency

8. How important are the following features and functions when you evaluate reconciliation and data quality investments?

Space Cell	self-service: business users can configure	self-service: business users can create and access reports	user interface: ease of use	visualization of key processes/data
low - medium - high importance?	Reset star selection 1 out of 5 stars for low - medium - high importance?: self-service: business users can configure 2 out of 5 stars for low - medium - high importance?: self-service: business users can configure 3 out of 5 stars for low - medium - high importance?: self-service: business users can configure 4 out of 5 stars for low - medium - high importance?: self-service: business users can configure 5 out of 5 stars for low - medium - high importance?: self-service: business users can configure	Reset star selection 1 out of 5 stars for low - medium - high importance?: self-service: business users can create and access reports 2 out of 5 stars for low - medium - high importance?: self-service: business users can create and access reports 3 out of 5 stars for low - medium - high importance?: self-service: business users can create and access reports 4 out of 5 stars for low - medium - high importance?: self-service: business users can create and access reports 5 out of 5 stars for low - medium - high importance?: self-service: business users can create and access reports	Reset star selection 1 out of 5 stars for low - medium - high importance?: user interface: ease of use 2 out of 5 stars for low - medium - high importance?: user interface: ease of use 3 out of 5 stars for low - medium - high importance?: user interface: ease of use 4 out of 5 stars for low - medium - high importance?: user interface: ease of use 5 out of 5 stars for low - medium - high importance?: user interface: ease of use	Reset star selection 1 out of 5 stars for low - medium - high importance?: visualization of key processes/data 2 out of 5 stars for low - medium - high importance?: visualization of key processes/data 3 out of 5 stars for low - medium - high importance?: visualization of key processes/data 4 out of 5 stars for low - medium - high importance?: visualization of key processes/data 5 out of 5 stars for low - medium - high importance?: visualization of key processes/data

9. Root causes of low data quality - how many systems do you currently use to store core financial data sets ?

Space Cell	only one	one to ten	ten to twenty	more than twenty	more than fifty
security identifiers (ISINs, CUSIPS, etc)	security identifiers (ISINs, CUSIPS, etc): only one	security identifiers (ISINs, CUSIPS, etc): one to ten	security identifiers (ISINs, CUSIPS, etc): ten to twenty	security identifiers (ISINs, CUSIPS, etc): more than twenty	security identifiers (ISINs, CUSIPS, etc): more than fifty
pricing and valuation sources	pricing and valuation sources: only one	pricing and valuation sources: one to ten	pricing and valuation sources: ten to twenty	pricing and valuation sources: more than twenty	pricing and valuation sources: more than fifty
position and transaction records	position and transaction records: only one	position and transaction records: one to ten	position and transaction records: ten to twenty	position and transaction records: more than twenty	position and transaction records: more than fifty
entity data (counterparties, brokers, custodians)	entity data (counterparties, brokers, custodians): only one	entity data (counterparties, brokers, custodians): one to ten	entity data (counterparties, brokers, custodians): ten to twenty	entity data (counterparties, brokers, custodians): more than twenty	entity data (counterparties, brokers, custodians): more than fifty
entity data (customers)	entity data (customers): only one	entity data (customers): one to ten	entity data (customers): ten to twenty	entity data (customers): more than twenty	entity data (customers): more than fifty