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The State of Salesforce 2020-21

Thank you for participating in IBM’s 9th annual survey for The State of Salesforce report 2020-21. This survey should take you about 15 minutes to complete. Your insights about technology investments and Salesforce innovation are invaluable to us, and your opinion will help pave the way for global business leaders as we all work together to emerge stronger.

Survey instructions:
  • To select a different language, use the language selector in the top-right corner of your browser.
  • Required responses are marked by an asterisk (*).
  • If you need to pause, you can save your progress with the "Save and continue" link at the top of each page. A link will be sent to you to continue the survey.