AWARE Admin Executive (Full-Time)

Introduction/Contact Information

Looking for Admin Executive, Care Department (Full-Time)

AWARE’s CARE department is looking for a full-time executive who can help the CARE team in its day-to-day operational and administrative function for Women's Care Centre. This will be a paid contract position until end of the year 2020.

Details of the position are below:

Position: Admin Executive, Care Department
Commitment: Full-time - 10 AM - 7 PM, 5 days weekly
Salary Range: $2410-$3710
Last date of application: 30 June 2020
For any enquiries please email care-coordinator@aware.org.sg

Requirements:

Minimum 1 year’s experience as an office administrator, office assistant or in a relevant role
Experience in client administration in social service industry is advantageous
Strong knowledge of Microsoft Office and G Suite
Able to use initiative and judgement to solve problems independently
Strong belief in gender equality and the values of AWARE
Able to meet deadlines in a high-paced environment while balancing workload and competing priorities
Able to main strict confidentiality of sensitive information
Excellent interpersonal, empathy and communication skills in English (verbal and written)
Strong organisational skills

Job Description:

Provide administrative and operational support to the CARE department including Women’s Care Centre and Sexual Assault Care Centre
Liaise between people in need and CARE staff & volunteers to ensure smooth operations of various services offered under the department. This includes organising intake process, on-site operational support and scheduling support; gathering and analysing feedback, attending to general enquiries from people in need and referring them to various internal and external resources, etc.
Oversee data management through regular documentation and filing of confidential notes, intake forms, tidying up of referrals, transcription of handwritten notes, etc in line with standards set for different services.
Maintain payment records and be responsible for prompt processing of invoices for the department
External vendor management by liaising with vendors that support various systems within CARE like IP phones, data management software, scheduling software, etc.
Innovate and work with CARE staff to make administrative processes more efficient
Assist in supporting staff and volunteers on various projects and ad-hoc programmes as required by the line manager
Meeting deadlines in a high demand environment while balancing workloads and competing priorities

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