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2020 Total Rewards Survey

Please read below for instructions on how to fill out the survey.

Thank you for participating in the Black Box Intelligence™ Total Rewards Survey. This version of the survey has been customized to address the current challenges faced by the industry in 2020.

Tips and reminders for completing your survey:
  1. This is for US restaurant operators only, if you are not a restaurant operator but interested in the survey results, please contact
  2. We ask for only one survey submission per company, if you want to confirm if your company has already submitted, please contact
  3. It is recommended that you save your responses as often as possible. You can save your progress in the survey at any time. "Save and continue later" can be found at the top right corner of all survey pages. You will be returned to where you were when you last saved the file each time you open it.
  4. The results will be available a month after data collection closes.
  5. Survey responses are due by August 31, 2020 and results will be available late September.

Black Box Intelligence guarantees full confidentiality of all submitted information; no proprietary organizational data is identified nor will ever be released to third parties. The information submitted in this survey will be presented in aggregate and will show segmented and industry averages; no individual company average or company-specific information will be reported back in the published survey results. Participating company names are listed on the final survey publication.

Thank you for your participation. If you have questions or concerns please contact our team by email at