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Customer Satisfaction Assurance - Food

Tell us about your experience

(This is a sample of what your customers might see.
Your customer survey will be customized to your brand.)

Thank you for taking the time to give us your input.

Unless you request to be contacted, your responses will be completely anonymous.

Your input will help us serve you better.

1. How often do you visit, or purchase from, X-Bar Restaurant?

2. How did you place your most recent order

3. How did you receive your most recent order?

4. Thinking about your most recent purchase from X-Bar Restaurant, to what extent do you agree with each of the following?

Space Cell	Strongly disagree	Disagree	Neither	Agree	Strongly agree	N/A
The employees were friendly	The employees were friendly: Strongly disagree	The employees were friendly: Disagree	The employees were friendly: Neither	The employees were friendly: Agree	The employees were friendly: Strongly agree	The employees were friendly: N/A
They had the food I wanted	They had the food I wanted: Strongly disagree	They had the food I wanted: Disagree	They had the food I wanted: Neither	They had the food I wanted: Agree	They had the food I wanted: Strongly agree	They had the food I wanted: N/A
Ordering was easy	Ordering was easy: Strongly disagree	Ordering was easy: Disagree	Ordering was easy: Neither	Ordering was easy: Agree	Ordering was easy: Strongly agree	Ordering was easy: N/A
Checking out was easy	Checking out was easy: Strongly disagree	Checking out was easy: Disagree	Checking out was easy: Neither	Checking out was easy: Agree	Checking out was easy: Strongly agree	Checking out was easy: N/A
My food was ready when I wanted it	My food was ready when I wanted it: Strongly disagree	My food was ready when I wanted it: Disagree	My food was ready when I wanted it: Neither	My food was ready when I wanted it: Agree	My food was ready when I wanted it: Strongly agree	My food was ready when I wanted it: N/A
X-Bar Restaurant has great customer service	X-Bar Restaurant has great customer service: Strongly disagree	X-Bar Restaurant has great customer service: Disagree	X-Bar Restaurant has great customer service: Neither	X-Bar Restaurant has great customer service: Agree	X-Bar Restaurant has great customer service: Strongly agree	X-Bar Restaurant has great customer service: N/A
X-Bar Restaurant was clean	X-Bar Restaurant was clean: Strongly disagree	X-Bar Restaurant was clean: Disagree	X-Bar Restaurant was clean: Neither	X-Bar Restaurant was clean: Agree	X-Bar Restaurant was clean: Strongly agree	X-Bar Restaurant was clean: N/A
X-Bar Restaurant has reasonable prices	X-Bar Restaurant has reasonable prices: Strongly disagree	X-Bar Restaurant has reasonable prices: Disagree	X-Bar Restaurant has reasonable prices: Neither	X-Bar Restaurant has reasonable prices: Agree	X-Bar Restaurant has reasonable prices: Strongly agree	X-Bar Restaurant has reasonable prices: N/A

5. Thinking about your most recent purchase from X-Bar Restaurant, to what extent do you agree with each of the following?

Space Cell	Strongly disagree	Disagree	Neither	Agree	Strongly agree
The food was delicious	The food was delicious: Strongly disagree	The food was delicious: Disagree	The food was delicious: Neither	The food was delicious: Agree	The food was delicious: Strongly agree
The food was hot	The food was hot: Strongly disagree	The food was hot: Disagree	The food was hot: Neither	The food was hot: Agree	The food was hot: Strongly agree
The serving size was just right	The serving size was just right: Strongly disagree	The serving size was just right: Disagree	The serving size was just right: Neither	The serving size was just right: Agree	The serving size was just right: Strongly agree

7. How likely you are to do each of the following in the next 30 days.

Space Cell	Very unlikely	Unlikely	Neither	Likely	Very likely
Recommend X-Bar Restaurant	Recommend X-Bar Restaurant: Very unlikely	Recommend X-Bar Restaurant: Unlikely	Recommend X-Bar Restaurant: Neither	Recommend X-Bar Restaurant: Likely	Recommend X-Bar Restaurant: Very likely
Eat at X-Bar Restaurant in-person	Eat at X-Bar Restaurant in-person: Very unlikely	Eat at X-Bar Restaurant in-person: Unlikely	Eat at X-Bar Restaurant in-person: Neither	Eat at X-Bar Restaurant in-person: Likely	Eat at X-Bar Restaurant in-person: Very likely
Order from X-Bar Restaurant for pickup or delivery	Order from X-Bar Restaurant for pickup or delivery: Very unlikely	Order from X-Bar Restaurant for pickup or delivery: Unlikely	Order from X-Bar Restaurant for pickup or delivery: Neither	Order from X-Bar Restaurant for pickup or delivery: Likely	Order from X-Bar Restaurant for pickup or delivery: Very likely

8. Can you think of anything that X-Bar Restaurant could do to improve? (list as many as you like)

9. If you'd like to be contacted, please give us your name and contact information in the box below.

Name
Phone
E-mail