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Haviland Broadband - New Customer Survey

1. Did you sign up online, over the phone or in person?
2. How easy was it to use our online shopping tool?
Very EasyEasyNeutralDifficultVery Difficult
2. How long after signing up for service were you contacted by a customer service representative to finish the sign-up process?
 
Same day1 - 2 days after3 - 4 days after5 + days after
2. Please rate your experience with our staff during the process of signing up for service.
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
2. How satisfied were you with your installation experience (when the techs came to install services)?
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
3. How satisfied are you with your new Haviland Broadband Service?
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
4. Do you feel your current Internet speed is fast enough to do everything you need it to do?
6. Would you like to be contacted for further follow-up concerning your account or experience?
Your Contact Information
This question requires a valid email address.
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