Your score is [[QuizScore]] out of a possible 100.

Here is our analysis of your responses based on our research and expertise. Please review the recommendations that identify where improvement is possible. This will help guide you in assessing and optimizing your use of digital communication technology across the enterprise and ensure you are using the technology to its fullest potential for maximum business outcomes.

Your score places you in the upper half of organizations, indicating that your organization is doing good work to find the full value in simplifying and maximizing the use of digital communication technology.

Seek out and examine new best practices to ensure the organization is placing the highest level of importance and investment priority on this area. Assess whether you are utilizing technology that is the best fit. You might not have the highest level of executive support and sponsorship for improvement initiatives if decision-makers are not fully confident in how digital communication tools align to the broader range of business objectives. Without optimized use of digital communications, your organization may not be able to achieve the level of satisfaction you require, let alone have the confidence in the security and governance of the communication tools in use.

Your examination should consider how many tools and resources are being used and the implications of your current approach for workforce efficiency and for management time and expense. You might have the right technology in use within certain departments at your organization, but perhaps have not examined how to adapt these tools for the entire enterprise.

You should examine how you scored on the individual questions to assess key next steps for beginning to improve your use of digital communications. Identify where simple improvements can have a positive impact on the value derived from the technology utilized.

Your next steps should be clear as should be your prioritization of and investments in the use of digital communication technology in your organization.

Open Digital Communication for the Enterprise