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Wisconsin Sound Beginnings CARES Early Support Services Parent Satisfaction Survey F-03033 (05/2022)

Wisconsin Sound Beginning CARES Early Support Services

The Wisconsin Sound Beginnings (WSB) Program is interested in your experience with the WSB Coordination, Assistance, Resources, Evaluation Services (CARES) team members as a part of the Birth to 3 Program services. We want to know how our services have impacted your family.  We also want to know how satisfied you are with our services. Your honest feedback and input will assist us in improving your services and how we support other families of infants and toddlers who are deaf or hard of hearing. Your survey responses will be protected. Although we ask you for some personal information, your responses are sent to the WSB program director who removes identifying information.  The information is then added to other family responses to identify patterns and trends; only group data will be shared back to the WSB CARES team members. We depend on you to help us make these services the very best they can be. Thank you for your time.
 
For the following questions please indicate your level of agreement with each statement.
3. My Birth to 3 team, including the WSB CARES team member(s), was highly competent in meeting our family’s needs related to our child’s hearing difference. *This question is required.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
4. My Birth to 3 team, including the WSB CARES team member(s), was knowledgeable about the available supports and resources for children who are deaf and hard-of-hearing and their families. *This question is required.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
5. As a result of the joint visits with the WSB CARES team member(s), I have increased my knowledge about: *This question is required.
Space Cell Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
The impact of my child's hearing difference on their overall development.
The impact of my child's hearing difference on their ability to get their emotional and relationship needs met.
The impact of my child's hearing difference on their communication development.
6. As a result of the joint visits with the WSB Cares team member(s), I feel more confident in making decisions related to my child’s hearing, communication, and educational needs. *This question is required.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
7. My family developed a strong positive relationship with our Birth to 3 team, including the WSB CARES team member(s). *This question is required.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
8. My family is currently or has recently been struggling with significant life stressors (housing, food insecurity, addiction, etc.). *This question is required.
9. These stressors are/have been influencing our ability to prioritize and/or participate in Birth to 3 Program Services. *This question is required.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
9. My Birth to 3 team, including the WSB CARES team member(s), worked collaboratively so our visits were smooth and well-coordinated. *This question is required.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
10. The virtual visits worked well for our family. *This question is required.
Strongly AgreeAgreeNeutralDiagreeStrongly Disagree
For the next questions indicate your level of satisfaction or dissatisfaction with each statement. 
11. Rate your satisfaction with the quality of the services your family received from the WSB CARES team member(s).  *This question is required.
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
12. Rate your satisfaction with the amount of support your family received from the WSB CARES team member(s). *This question is required.
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
13. If applicable: Rate your satisfaction with the support you received from your Birth to 3 team, including the WSB CARES team member(s), for your transition plan and process. *This question is required.
Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedNot applicable
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