Creating and Sustaining Workplace Happiness [CASE STUDY]

Choose People transforms company cultures, in turn increasing employee happiness and boosting the bottom-line, via data derived from administering 360°Company Culture Audits. Why Culture Matters If you’ve ever worked at a company with a toxic culture, then you know how draining it can be. A dark force begins to consume the office, energy and morale…

The State of Branding [CASE STUDY]

Bynder keeps their finger on the pulse of modern-day marketing by conducting a comprehensive State of Branding report. Marketing Trends Move Fast – Blink and You Just Might Miss Them In today’s ever-connected, digital era, the evolution of brand marketing is moving more quickly than ever before. Times are changing, conventional rules are being broken,…

SurveyGizmo and Survox Integrate for Seamless Mixed-Mode Survey Deployment

SurveyGizmo’s data insights platform has been extended through an integration with the Survox platform to add voice-based survey solutions to the researcher’s toolkit. SurveyGizmo customers now have a greater selection of interviewing methodologies to optimally design their Customer Experience Management (CXM) programs and collect representative feedback quickly to inform timely decision-making. SurveyGizmo users can now…

Product Feedback Management and the Internet of Things: Using Data In Context

It’s hard to write an article about this hot new tech buzzword dubbed “The Internet of Things” without loading it with jargon every other sentence. In this post, we aim to avoid the dense jargon and attempt to break down the amorphous idea that is the Internet of Things in relation to product feedback management….

Above and Beyond [CASE STUDY]

DISH unlocks the power of SurveyGizmo to create incredible value across its business. DISH, through its subsidiaries, provides millions of pay-TV subscribers with the highest quality programming and technology, and the most choices at the best value. In order to streamline the efforts of various departments across the enterprise, the company has leveraged data solutions…

Have You Checked Your Product’s Vital Signs Lately? Insights into Better Feedback Management

In today’s hyper-competitive landscape, where new products are flooding the market every day, standing out amongst competition is more important than ever — not just when you introduce a product for the first time — but consistently over its lifetime. Otherwise, your product becomes yesterday’s news. Managing and then taking action on the mounds of feedback can…

Top 5 Benefits of a Voice of the Customer Program

We learned in our last blog post that nearly 90 percent of companies are going to use customer experience to compete with each other, and with an increasing amount of CEO’s starting high-growth companies with a customer-focused mindset, you really don’t want to fall behind. Here’s why: “Voice of the Customer (VoC) programs have become…

Perfecting the Craft [CASE STUDY]

New Belgium Brewing leverages data to concoct their award-winning brews. Have you ever wondered why that cold beer that you grab after a long day at the office or while hanging out with friends is so darn refreshing? Well, it may have been scientifically crafted to perfection — especially if it came from Fort Collins-based…

Resource Alert: Build Better Products with Intelligent Product Feedback [EBOOK]

Gather and analyze customer feedback and collect actionable insights to improve your offerings Asking for and getting feedback on a new product or a soon-to-be-released product may seem like a no-brainer, but yet, many product managers fail to solicit feedback from both their team and customers early enough in the development process and throughout its lifecycle….

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