Is Your Customer Service Team Creative?

I had an interesting experience the other day with a customer service team at a certain “Web events and online meetings” company. I was attempting to make it so that we could use VoIP and our regular call in conference call line simultaneously for our weekly webinars. After trying to hack the email that has…

SurveyGizmo Top 5 Fastest Growing Companies

Every year the Boulder County Business Report names the top 100 fastest growing companies to their Mercury 100 list. We are proud to announce that on Thursday, May 28th, SurveyGizmo was named the 5th fastest growing company in Boulder and Broomfield counties. The Mercury 100 list is compiled by ranking companies in Boulder and Broomfield…

New Feature: Schedule Email Invitations & Email Reminders

After many requests and some slots opening up in our Development Team’s time, we were able to roll out a very cool new feature for our Team Edition users. We now have the ability to schedule Email Invitations to be sent out on specific dates, as well as the ability to schedule Reminder and Thank You…

New Question Type Added: CAPTCHA

After many requests, we have now added one of the coolest CAPTCHA question types out there. A CAPTCHA is an image that is displayed that requires the participant to enter the letters they see in the image in order to continue to the next page of the survey. We’re using a service called reCAPTCHA, and…

We're Growing Again!

We’ve been growing our customer base like crazy these past few months, and since we pride ourselves in the support we bring to our customers, we have been finding ourselves in need of a few more Customer Support Managers. So without further ado, I’d like to introduce our 2 newest Customer Support Ninjas — Jonathan…

SurveyGizmo Wins Upshot50 Award

Back in October, Upshot Institute nominated us for their Upshot50 Marketing Technology Award. This award recognizes companies that are “offering the most innovative, powerful and useful marketing tools and technologies.” After a few months of receiving and then tallying votes, they finally posted the winners. Guess what? SurveyGizmo made the list! We are also in…

SurveyGizmo Interview on Chris Pirillo's Weekly Webinar

This past weekend, Derek (our VP of Sales and Business Development) had the chance to take all the listeners of Chris Pirillo’s weekly GoToMeeting session through a step by step tour of how to create an online survey using SurveyGizmo. During the session, Derek creates a quick and easy survey to show all of Chris’s…

SurveyGizmo Gets a Facelift

As some of you may have noticed, the website looks a little different. After months of hard work, blood, sweat, and tears, we were finally able to launch the new look and feel to our www.surveygizmo.com site on Tuesday afternoon. A big round of applause goes out to everyone here at SurveyGizmo for helping on…

Analyzing and Summarizing Survey Comments with Excel

An advantage of online surveys is that respondents frequently offer more and longer comments than they do on paper-and-pencil surveys. And comments are where we may find our most significant sales opportunities or our most useful program improvement ideas. But analyzing comments can intimidate us. We think that to analyze comments we have to read…

Election Day: A Big Day for Polls and Sampling

Election season is the time for lots of polls, which makes it a good time to highlight what they can teach us about our surveys! Basically a poll is just a type of survey, so the principles that make polling powerful also apply to surveys.