SurveyGizmo & PlaceSpeak Partnership Empowers Meaningful Impact in Communities

The official PlaceSpeak & SurveyGizmo partnership announcement can be found HERE. The following post was originally written by Mary Leong, Communications Manager at PlaceSpeak. Citizen engagement is an essential component of a well-functioning democracy. As part of the decision-making process, public and private sector organizations at all levels need to consult with residents within specific…

Redefining Big Data Maturity via Targeted Surveys [CASE STUDY]

Meet AtScale AtScale is a provider of big data analytics software to enterprises such as Visa, Macy’s, Bloomberg, and Comcast. Founded by a team of Apache Hadoop framework and business intelligence veterans, AtScale bridges the gap between the business user, their favorite visualization tools, and their underlying big data platform. While building BI solutions on…

Think of Your Clients as People — Not Numbers

I first heard of this great ideology at a conference a few years back — we aren’t in the business-to-business world or the business-to-consumer world — rather, we are in the human-to-human world. This was popularized by Bryan Kramer, CEO of Purematter and frequent TED Talk speaker on the topic of H2H. “Businesses do not…

An Introduction to General Data Protection Regulation (GDPR)

The following post was written by Janelle Hsia, Data Privacy and Security Consultant, American Cyber Security Management. The world today seems to be abuzz about General Data Protection Regulation (GDPR). If you’re not buzzing – then you’re not in the know. When it comes to GDPR, people want to know what it is, who has…

Creating Qualitative Surveys with Video Responses Using SurveyGizmo and Pipe

The following post was originally written by Octavian Naicu, Founder & Product Manager at Pipe. This tutorial will show you how to easily create a SurveyGizmo survey that gathers qualitative data using recorded video answers. With qualitative surveys one asks for comments, feedback, suggestions, and other kinds of responses that can’t be easily classified. If…

Moving at the Speed of Customer Experiences [CASE STUDY]

The ASK LISTEN RETAIN program is a revolutionary online tool aimed at gauging customer satisfaction, building customer loyalty and enabling customer retention that works in combination with either telephone based customer satisfaction surveys and/or online surveys. The survey feedback empowers businesses in systematically gathering, analyzing, and using the information to enhance customer satisfaction and address…

Creating Experiences That Sell in The Experience Economy

Thriving in the Experience Economy Customer’s expectations have undoubtedly changed. Think of yourself as the customer and audit how you judge each company you provide business to. Drawing a common thread through these will show you what you perhaps inadvertently look for — friendly environment? Funny employees? Prompt service? Autonomy? Free cookies? Then, take a…

How Are Artificial Intelligence and Big Data Influencing Innovation?

Introducing Flash Stories, published as news happens. Short, sweet, and to the point. Brought to you by SurveyGizmo’s Editorial Team. Sharing is caring! Share this article using #FlashStory (@SurveyGizmo)   “The world’s most valuable resource is no longer oil, but data.” – The Economist Highlights from Today’s Story: Forbes’ recent piece, “Artificial Intelligence and Big…

Panel Services 101: How To Ensure The Best Survey Responses Possible

There’s nothing worse than investing time and effort into creating goal-specific surveys, only to realize that you don’t have the necessary contacts that allow you to receive valuable and actionable responses. If you’re allocating the resources to create insightful surveys, it’s essential to confirm that your return on investment is worthwhile. We get it. When…

Cultivating a Customer-First Culture

The following post is part of a series that will help inform readers about the importance of Customer Experience. The series will provide best practices and tactics for turning your customers into loyal advocates of your brand. Previous posts in the series can be accessed via the following links: Exploring Data-Driven Customer Science in The…

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