Reliable & Secure Data Platform
Secure Architecture Built on Industry Best Practices
We take data security very seriously. Your data is protected with numerous anti-hacking measures, redundant firewalls, and constant security scans. Through Amazon Web Services (AWS) we have a fault-tolerant, Highly Available (HA), and scalable infrastructure.
Download Security Whitepaper (PDF)
Download our Security Overview to learn how we keep your data safe and secure with scalable infrastructure, regular security scans, and more.
You collect the data. We'll keep it safe.
As a HIPAA Business Associate, our survey software has features available for HIPAA-compliant surveys. If you require a Business Associate Agreement (BA), please contact an account manager.
We employ redundant firewalls and load balancers to protect against intrusion and surges in traffic volume. We also offer a 99% uptime guarantee for survey takers and application users.
In Case of Emergency...
We offer an emergency line that lets our customers call us anytime. Up against a deadline, pulling an all-nighter, and suddenly something goes wrong? Call us. We’ll do everything we can to get things fixed.