The Top 5 Challenges That Hold Companies Back from Leveraging NPS Data to Develop and Improve Products

The following post is part of a series that will help inform readers of the power that a company’s Net Promoter Score has on its long-term business goals. It might sound like common sense to say that brands should continuously collect feedback on their products and services so that they can optimize their efforts and…

Supporting a Complete Product Lifecycle: Cradle-to-Grave

The cradle-to-grave analysis is typically applied to adhere to sustainability or environmentally sound supply chains often applied to waste management or raw material extraction. However for the discussion here, we are going to apply cradle-to-grave in a general sense to product feedback management. We often see when helping clients manage the data collection process for…

Closing the Gap: Coupling The Digital with The Physical

A brief overview of Digital Twin Technology and why it’s so important for product teams to embrace. In all honesty, I had no idea what “digital twin technology” was when CEO and Co-Founder of SurveyGizmo Christian Vanek mentioned it during a meeting discussing the elements of product feedback. I wrote it down in my notebook,…

3 Key Takeaways From Our Product Feedback Management Webinar

Download the full recording and presentation deck from the July 11th webinar led by SurveyGizmo’s CEO and Sensory Experts at New Belgium Brewing. Co-hosted with Fort Collins, CO-based New Belgium Brewing, we hosted a live webinar on July 11th that highlighted the unique way the award-winning brewery incorporates product feedback into the QA process, to ensure consistency…

Product Feedback Management and the Internet of Things: Using Data In Context

It’s hard to write an article about this hot new tech buzzword dubbed “The Internet of Things” without loading it with jargon every other sentence. In this post, we aim to avoid the dense jargon and attempt to break down the amorphous idea that is the Internet of Things in relation to product feedback management….

Resource Alert: Build Better Products with Intelligent Product Feedback [EBOOK]

Gather and analyze customer feedback and collect actionable insights to improve your offerings Asking for and getting feedback on a new product or a soon-to-be-released product may seem like a no-brainer, but yet, many product managers fail to solicit feedback from both their team and customers early enough in the development process and throughout its lifecycle….