Widgix Software and SurveyGizmo will not rent, sell, access or in any way use your database information. This information will be kept strictly confidential.
Your Personal Information
We will not — under any circumstances — sell, rent, distribute or give away your email address or personal information to ANY third party. We will not publish your email address, phone or mailing address at any time.
Our Guarantee of SPAM-Free Privacy
We won’t swap or rent your email address to third parties. We will respect your choices on which emails you wish to receive from us.
Your email address
If you have subscribed to our newsletter, we hold your email address only in order to send you the newsletter you have requested. You can unsubscribe at any time for any reason. If you ever have a problem with your subscription, feel free to contact Customer Service.
Your most valuable asset: your data
We will proactively protect your customer, subscriber data, and survey data by keeping our servers up-to-date and our internal data security high. Your subscriber data will never be exported, sold, rented, or used in any way by Widgix Software. It is your data, and we will protect it to the very best of our abilities.
Customer access to their data
All accounts in good standing will always have access to their data.
Staff access to your data
Only administrators and customer/technical support managers have access to customer data. Our staff will not access your data, grant access to third parties or otherwise disseminate your data. If you open a support ticket, hire our consulting services, call our telephone support then an administrator (or support manager) may log into your account for the purpose of troubleshooting & correcting the reported issue or performing their contracted task.
Requests to permanently remove data
A written request to permanently remove all response data from a survey will be answered in no more than 2 business days. SurveyGizmo will reply with written confirmation that all files, database records and backups of this data have been destroyed. Data cannot be recovered after this is performed. Canceling your account will also allow you to delete all your own data at any time. Upon cancellation you will have 10 days before the data is purged from our systems.
Cookies
A cookie is a small piece of data that is stored on your computer or mobile device for the purpose of identifying that browser when you visit a site or page. Cookies can be either temporary session cookies that expire at the end of a user session when the browser is closed or persistent cookies that remain on your hard drive for an extended period of time.
We set cookies when you visit our web site, use our application, and take a survey.
Cookies are used to:
You can change the settings on your browser to prevent new cookies from being set, or to notify you when a new cookie is set. Each browser is different, but the Help section for the browser will be able to show you how to change cookie preferences. If you do block cookies it may impact your experience and you may not be able to take advantage of all features of SurveyGizmo.