We've detected that Javascript is not enabled. It is required for an optimal survey taking experience.
Please check your browser's settings and make sure Javascript is turned on. Learn how to enable Javascript.

Skip survey header

EN Unified Satisfaction Survey

We'd love to hear your thoughts

We love feedback. We work hard to continuously improve our service, so we'd love to hear what's working and where we can do better.
Your answers are completely confidential, and your feedback will help us make Wix.com even better for you and others!

1. Please rate the following criteria based on your most recent customer service experience with us:

Overall Service *This question is required.

	1	2	3	4	5
Very Dissatisfied	1	2	3	4	5	Very Satisfied

Expert's Knowledge

	1	2	3	4	5
Very Dissatisfied	1	2	3	4	5	Very Satisfied

Expert's Willingness to Help

	1	2	3	4	5
Very Dissatisfied	1	2	3	4	5	Very Satisfied

2. How likely would you be to request the person(s) you spoke with again?

	1	2	3	4	5
Not At All Likely	1	2	3	4	5	Very Likely

3. Was our Expert able to solve your issue?

How satisfied were you with the solution provided?

	1	2	3	4	5
Very Dissatisfied	1	2	3	4	5	Very Satisfied

4. How likely are you to recommend Wix.com to a friend or family member? *This question is required.

Not At All Likely	0	1	2	3	4	5	6	7	8	9	10	Extremely Likely
	0	1	2	3	4	5	6	7	8	9	10

What is the main reason you gave your previous score (likelihood of recommending Wix.com to a friend or family member)?

*This question is required.

6. Anything else you'd like us to know?